Web www.basementnerd.com

Some Basic Professional CV/Resume Information

Matthew J Stagliano

Technical Background

Windows 9x-XP, Mac OS 8.x-OS X, Cisco IOS (Switches & Routers), Cisco PIX Firewalls, MS Office 2004, Macromedia MX Suite, Adobe Creative Suite, Adobe Premiere Pro, extensive Audio application and production experience

Proficiencies

LINUX, MySQL, PHP, Internet Security

Profile

• Experienced in the essential nature of client engagement and it's contributions to the corporate structure
• Experienced in corporate acquisition process from the IT perspective, on both sides of the deal.  
• Solid background in many areas of networking, aggressive marketing and sales with a groundbreaking private Internet company. 
• Contributed to the design and implementation of several enterprise wide computer network systems and applications.  Specific expertise in all aspects of business system analysis, customer service, and training with an emphasis on managing difficult customers. 
• Skilled in mediation between upper level management and vendors, as well as consumer level parties.

Employment

CISCO SYSTEMS, INC.

April 2003 - Present

Business Systems Analyst III/Program Manager - IT Acquisitions Integration

• Responsible for the overall IT integration of global companies that are purchased by Cisco Systems. Specific expertise in Business Systems integration (CRM, ERP, HR)
• Manage a global team of IT Project Managers
• Have participated in over 30 corporate acquisitions

July 2002 - April 2003

Client Engagement Manager - Strategic Program Management Group

• Managed communication channels between Americas International clients and the IT group
• Managed the creation of IT Showcase sites throughout the Americas to assist Sales with product marketing

Nov 2001 - July 2002

Business Systems Analyst II- IT Acquisitions Integration

• Managed project to roll out PC Backup software to all remote users in the Americas theater (approx 12,000 users), achieving project goal of 80% client coverage
• Developed and delivered IT Acquisition training to all virtual team members in US and EMEA

August 2000 - Nov 2001

Business Systems Analyst - IT Acquisitions Integration

• Physically attended, participated in, and contributed to the success of 7 acquisitions (SightPath, Arrowpoint, IPCell, IPMobile, CAIS, PixStream, ActiveVoice) and remotely participated in 2 (Vovida, ExiO)
• Successfully integrated all pertinent business systems into Cisco from each acquired company according to project needs and deadlines
• Defined the roles and responsibilities of the Business Systems Analyst on a global level by drafting a position summary, as well as a brief presentation for upper management
• Developed a working knowledge of most current Cisco Business System Applications through research, interactive meetings, and training courses. 
• Reorganized and improved the acquisition training procedures.  This process was refined after each acquisition and was tested while training approximately 400 new Cisco employees. 

SightPath, Inc. - Waltham , MA (Acquired by Cisco Systems)

May 2000 - August 2000

IT Engineer

• Performed essential duties of systems administrator providing networking and desktop troubleshooting and support.
• Partnered with Workplace Resources to coordinate and provide additional working facilities at the Waltham , MA site
• Facilitated employee relocations

December 1998 - May 2000      

Sales Operations/DBA

• First employee in the Sales and Marketing department, recruited to build an MS Access database of potential customers from industry research
• Researched, designed, implemented, and supported a company wide CRM package to solidify company operations
• Functioned as the company Database Administrator by utilizing and maintaining several customized software packages
• Defined the initial methodology of the Sales department processes and interactions
• Assisted in maintaining the company Voice Messaging System
• Managed, processed, and distributed all literature requests from trade shows, web sites, and word of mouth inquiries totaling over 10,000
• Participated in the training of new employees, as well as drafted a manual for new Sales employee information
• Designed, created and maintained the internal Sales web site
• Researched, developed and distributed monthly database activity reports and forecasts for Sales VP and CEO review
• Designed, implemented, and maintained MS Access database to track the metrics of the Telesales department, producing weekly reports for upper management

Education

College of the Holy Cross         Worcester , MA

BA, Physics/African American Studies, 1995